WATCH CARE & FAQ

How precise are ZEVROND timepieces?

Each watch is built around a precision movement designed for reliable everyday timekeeping. Movement details for each model are listed on its product page.

How durable is my watch?

Our timepieces are designed for daily wear with hard-wearing materials and scratch-resistant crystal. Material and construction details are listed on each product page.

Is my watch water resistant?

Water-resistance ratings vary by model, so check your watch's rating on its product page. Avoid pressing buttons or the crown while submerged.

How do I care for my watch?

Wipe the case and strap with a soft, dry microfiber cloth. Rinse with fresh water after exposure to sweat or salt water and dry thoroughly. Keep away from strong magnets, extreme heat and harsh chemicals, and store in a cool, dry place.

How do I choose the right size?

Check the case diameter listed on the product page and compare it with your wrist size. Contact us if you would like help choosing.

How long does shipping take and can I track my order?

Orders are processed within 1-2 business days. Tracked delivery to the US and worldwide takes 5 to 9 business days after dispatch, and you will receive a tracking number by email once your order ships.

What is your return policy?

Every order is covered by our 30-day risk-free money-back guarantee for returns and exchanges. Contact us within 30 days of delivery and we will guide you through the process.

What payment methods do you accept?

We accept all major credit cards and PayPal. Checkout is protected with 256-bit SSL encryption.